Analytics
Analyzing data and trends to make the invisible visible
Best-in-class Performance Results and Quality/Audit Scores
MRS is an early adopter in the fintech space providing first and third party services to marketplace lenders. Our collection model is based on impeccable call quality that places a premium on customer retention strategies and negotiating the right payment solution. Our high-touch client services approach facilitates open communication and interaction with our clients.
Analyzing data and trends to make the invisible visible
Our clients are “Raving Fans”
Always do the right thing, even when no one is looking
Everyone is accountable for great performance and everyone wins when it’s achieved
Comprehensive compliance and world class security to protect our clients’ brands and customers’ information and privacy
Our rewards driven quality assurance incentive program ensures flawless CX
One of the most comprehensive programs in the collection industry